Return, Refund, and Cancellation Policies
Each cover is made to order and crafted specifically for you. Once an order is placed, the production process begins shortly thereafter.
CANCELLATIONS
Due to processing fees that apply once an order is submitted, including canceled orders, we are happy to accommodate modifications but are unable to accept cancellations.
If you need to make a change to your order, please contact us as soon as possible. If your order has not entered production, we’re happy to accommodate your request.
RETURNS AND REFUNDS
Due to the custom, handcrafted nature of our products, all sales are final and returns are not accepted.
If your item arrives damaged or you receive an incorrect item, please contact us immediately so we can review the issue and make it right.
Shipping Policies
SHIPPING RATES AND CARRIERS
Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
Once your order ships, you will receive a confirmation email with tracking information.
FREE SHIPPING PROMOTIONS
Our free shipping promotions are applicable only to ground shipping options valued up to $15 within the continental US.
INTERNATIONAL SHIPPING
We do not currently offer international shipping.
ADDRESS ACCURACY
Please double-check that your shipping address is correct at checkout. Foolish Atelier LLC is not responsible for delays or lost orders resulting from incorrect or incomplete address information.
Orders returned due to address errors may be subject to additional shipping fees for redelivery.
DELIVERY TIMES
Delivery times vary based on the shipping method and carrier available. While carriers provide estimated delivery dates, these are not guaranteed and may be subject to delays.
Foolish Atelier LLC is not responsible for delays caused by shipping carriers, weather, customs, or other factors beyond our control.
LOST OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier. Cabine Nord is not liable for lost or delayed packages.
If your shipment is delayed or cannot be located, please contact us at office@bealittlefoolish.com. We will gladly assist in working with the carrier to help track down your package whenever possible.